Policies

Disability/Discrimination/DEIJ statement

We are deeply committed to diversity. Our founder Katja is a renown for her great effectiveness in female empowerment which for her is just one of many biases to overcome in the world. We are respecting a multitude of gender, religion, sexual orientation, race, language and personality. We live this value by aiming at an equal degree of men and women in our courses, by integrating business background students with art or religions or social backgrounds, we teach mostly in English which allows us to be open to people from throughout the world, from all backgrounds and cultures.

The pro bono clients we offer are coming through global NGOs and offer our coaches the chance to see and understand very different life and cultures. By supporting our students in their self development, too, we help them to hear themselves think, thus to get awareness of their own biases, to see how much we all assume and reconfirm our biases on a daily biases. We are including neuro science teaching in all our ICF-accredited coaching programs to get a deeper understanding. We learn about ourselves by being different to others: „Der Mensch wird am Du zum Ich“ (Th. Buber, German Philosopher) this is why we aim for diversity in our courses and in the selection of clients we offer.

Payment and Fees Policy

Program fees and payment schedules are stated in the applicable program information and enrollment agreement. Payment is normally due before program delivery begins.

Instalment arrangements or individually agreed payment terms may be available. Any discounts, rebates or special arrangements require written agreement with Bossert Academy management.

Cancellation and Refund Policy

If a participant cancels their registration or asks to postpone their participation, the following cancellation fees apply:

  • 20% of the program fee for cancellation from one month until two weeks before the program starts;
  • 50% of the program fee for cancellation from two weeks until one week before the program starts;
  • 100% of the program fee for cancellation within one week before the program starts or after the program has begun.

Any exception or individually agreed postponement requires written agreement with Bossert Academy management.

Transfer of Credit and Portfolio Path Policy

Participants with previous coaching education may either apply directly to ICF through the Portfolio Path or request transfer credit toward a Bossert Academy Level 1 or Level 2 program.

ICF Portfolio Path

The Portfolio Path is administered and decided by ICF.

Bossert Academy can provide documentation of the education hours, mentor coaching and other program elements completed with Bossert Academy. Participants are responsible for obtaining corresponding documentation from any other education providers.

Where appropriate, Bossert Academy can provide additional coaching education and mentor coaching needed for a Portfolio application and support participants in preparing the required recordings and documentation.

ICF determines whether the participant’s combined education and documentation satisfy the Portfolio Path requirements. The required coaching-experience hours, ICF performance evaluation, ICF Credentialing Exam and final credential decision remain the responsibility of the participant and ICF.

Transfer into a Bossert Academy program

ICF rules establish the limits within which Bossert Academy may grant transfer credit:

  • Relevant education completed through an ICF-accredited coaching education program may be accepted as transfer credit.
  • Prior learning from a non-ICF-accredited coaching education program may account for no more than one-third of the Bossert program hours.
  • CCE hours may not be accepted as transfer credit toward an ICF Level 1 or Level 2 program.
  • A Level 1 or Level 2 certificate may be issued only after all applicable Level 1 or Level 2 program requirements have been completed.

Within these ICF rules, Bossert Academy decides:

  • whether the prior education corresponds sufficiently to the Bossert curriculum;
  • which education hours or program elements can be recognized;
  • what supporting documentation is required;
  • which Bossert program elements remain to be completed;
  • and whether the participant has fulfilled all requirements for the applicable Bossert certificate.

Participants requesting transfer credit may be asked to provide certificates, education-hour records, curricula, mentor-coaching records, evidence of observed coaching and other documentation needed to verify their prior learning.

Illness and Absence Policy

If illness prevents a participant from attending in person, virtual participation may be offered where feasible. Where this is not possible, the participant may receive relevant materials and recordings and may arrange peer-supported catch-up sessions. All applicable attendance and program-completion requirements remain in effect.

Moving into a later cohort is not normally available because continuity and psychological safety within each cohort are important. Exceptions require individual written agreement with Bossert Academy management.

If faculty illness affects delivery, Bossert Academy will arrange a suitable replacement or reschedule the affected program element as necessary.

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What is Human Partnering?

Human partnerning is a method in which the executive coach interacts with you. A form of coaching, if you like.

“Coaching” has become a commodity that you can purchase with ease on online platforms. This common form of coaching aims to help you solve the problem of a situation you are currently facing or let you gain some new skills. It does not aim for the deeper personal level because this is “too personal” – or, in a way, too scary.

Then there is a whole industry of “wellness coaching”. Taking time off in a luxurious offsite, finding your inner self, hugging trees. Nice. Yet all too often, this relaxation evaporates in the “real world,” in which you face a multitude of challenges, be it in your profession, your relationships, your family, and the social fabric you have woven around you. These are challenges you have chosen to face, often cheerfully, and they deserve to be taken into account.

Human Partnering takes a different approach. It partners with you to address the most personal issues. The coach accompanies you and supports, at the right moment, to discover, address, and gradually resolve the hidden – and sometimes not so hidden – topics that are of real importance to you as a person. The coach will then return with you to the concrete situation that currently occupies you and help, if required, to apply what has been found on a more fundamental level to the concrete issue at hand.